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| Image Credit: http://usaa.com |
Customer service
One of the fastest growing occupations in San Antonio involves customer service. People who work in customer service jobs can work in a variety of businesses as the liaison between an organization and customers. Some also have dual roles in selling products for companies at retail stores. I've seen many customer service representatives at brick-and-mortar storefronts like T-Mobile, Verizon, and Ashley's Furniture. According to the Bureau of Labor Statistics (2013), there are more than 26,000 customer service representatives who make about $13.78 hourly, which adds up to about $28,660 annually.
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Another trending career field is human resources in San Antonio. Human resources is a diverse industry of professionals who work with managers and employees to resolve labor-related issues. They are also called upon to resolve conflicts, and counsel company members on benefits and competitive compensation. The Bureau of Labor Statistics (2013) states that human resources specialists and assistants make about $18 hourly, which adds up to $37,390 annually.
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One of my preferred career fields is public relations. Public relations specialists can be hired as a public affairs specialist for the military and government or as a public information officer for government organizations. they also can fill marketing and community relations positions at commercial organizations. According to the Bureau of Labor Statistics (2013), public relations specialists in san Antonio make about $23 hourly, which adds up to $47,790 annually.
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| Image Credit: http://palmeradagency.com |
Working in the advertising and marketing industry opens up many possibilities for using the skills I learned as part of my Communications Studies program. Advertising involves creating marketing campaigns using online, print, and television advertising strategies to reach out to potential customers with consumer products. According to the Bureau of Labor Statistics (2013), advertising supervisors can make between $21 and $32 hourly or between $45,000 and $66,000 annually.
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Another one of my favorite career fields in the communications industry is technical writing. Technical writings draft communication products that are used to explain concepts involving computer hardware and software, engineering, chemistry, aeronautics, and robotics. It requires a communication specialist to learn not only the fundamentals of writing, but also incorporate the ability to learn and relay new information about technical innovations. According to the Bureau of labor Statistics (2013), technical writers earn about $32 hourly, which adds up to about $67,900 annually.
Of all the career fields I described above, my favorite to have a long-term career in would be public relations. I've worked in public affairs for the Air Force for 17 years, and I like how the industry has evolved to include more online communication that also involves social media. While I like writing news stories and features, I also like creating social media plans and strategies to engage with the general public about the Air Force.
References
Occupational Employment and Wages in San Antonio–New Braunfels, May 2013 : Southwest Information Office : U.S. Bureau of Labor Statistics. (2013). Retrieved from http://www.bls.gov/regions/southwest/news-release/occupationalemploymentandwages_sanantonio.htm
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